• Our Mission

    South San’s Technology Department strives to provide a platform to ensure student success through open, secure communication resources and excellent customer service, empowering students, educators, and community members with innovative resources to facilitate future-ready learners.

    CONTACT US! You may request help from the Technology Department in a variety of ways Eduphoria Helpdesk ticketing system: www.southsanisd.net/ithelpdesk

    To reach the Help Desk from a district phone, dial H-E-L-P (4357). From an outside line, such as a cell phone, the number will remain the same (210-977-7095)

    Email us: helpdesk@southsanisd.net

    Teams within our department include...

    Network Services

    This team keeps e-mail, Internet Access, servers, phones, wireless access points, surveillance cameras, door access, and many other systems functioning on a daily basis.

    Technology Support Services

    Our campus technicians maintain and repair all end user devices such as computers, laptops, printers, scanners, and projectors.

    Help Desk Services

    Friendly phone and remote support of a myriad of issues ranging from user accounts to software and application issues to quick on the job training.

    To report problems with South San ISD technology resources, browse to www.southsanisd.net/ithelpdesk and submit a ticket for service. Be sure to fill out all required fields and include a thorough description of your request. You may reach our IT Help Desk at (210) 977-7095 or by emailing helpdesk@southsanisd.net

  • Scott Laleman
    Director of Technology
    Email: slaleman@southsanisd.net

    HelpDesk: (210) 977-7095
    Phone: (210) 977-7375
    Fax: (210) 353-1201

    Hours: 7:30AM-5:00PM