PLEASE NOTE: During the COVID-19 outbreak, our offices are closed. If you need technical assistance, please call our help desk line, 210-977-7095, 8 am - 5 pm, M-F, or email email@example.com. All of our staff are also available via email.
HOLIDAYS: The help desk phone number will not be answered on June 29th - July 3rd due to holidays.
South San’s Technology Department strives to provide a platform to ensure student success through open, secure communication resources and excellent customer service, empowering students, educators, and community members with innovative resources to facilitate future-ready learners.
CONTACT US! You may request help from the Technology Department in a variety of ways Eduphoria Helpdesk ticketing system: www.southsanisd.net/ithelpdeskTo reach the Help Desk from a district phone, dial H-E-L-P (4357). From an outside line, such as a cell phone, the number will remain the same (210-977-7095)
Email us: firstname.lastname@example.org
Teams within our department include...
This team keeps e-mail, Internet Access, servers, phones, wireless access points, surveillance cameras, door access, and many other systems functioning on a daily basis.
Technology Support Services
Our campus technicians maintain and repair all end-user devices such as computers, laptops, printers, scanners, and projectors.
Help Desk Services
Friendly phone and remote support of a myriad of issues ranging from user accounts to software and application issues to quick on the job training.
To report problems with South San ISD technology resources, browse to www.southsanisd.net/ithelpdesk and submit a ticket for service. Be sure to fill out all the required fields and include a thorough description of your request. You may reach our IT Help Desk at (210) 977-7095 or by emailing email@example.com