Customer Service Contact Information: 800-521-2227 (PPO Plans)/800-810-2583 (BlueCard Access)
24/7 Nurseline - 800-581-0393
HIPPA Notice of Privacy Practices
Virtual Visits - Connect by using the website, mobile app or by telephone. You will need to log in and create a BCBS account on Blue Access and follow the directions to the virtual visits; Employees may call 888-680-8646. NOTE: Virtual visits are for employees who are enrolled in Option 2 and 3.
Text Messaging - Sign up for Rx reminders, diabetes care tips, diet tips, claim alerts, exercise and fitness tips, digital ID card, copays, deductible or coinsurance amounts by texting key words to BCBSTX(222789).
BCBS Chart Plan Comparisons: Summary Chart
Summary of Benefits: SBC is provided in paper form free of charge upon request