The Help Desk Services offers assistance for emergency and non-emergency technical problems.Our Technology Support Specialist provides phone assistance and remote assistance as well as utilizes an easy-to-use ticket system to track and resolve technical issues across the district.
For service on your computers, printers, and phones, you can trust our Help Desk to answer your technology questions, fix your issue remotely if possible, or route your call/ticket to get the fastest service possible.
To reach the Help Desk from a district phone, dial H-E-L-P (4357). From an outside line, such as a cell phone, the number will remain the same (210-977-7095)Mike Ortiz Jr - Technology Support Specialist
Hours of operation: Monday - Friday 7:30 AM - 4:30 PM